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Thoughtful essentials for life with pets

A little something for their everyday.

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Cakeen Support

How can we help?

Questions about an order, delivery, return, or product? Send us a message and our team will help point you in the right direction.

Call us

+1 307430136

For order and product support

Our location

Alexander Ave, Cheyenne, WY 82001 United States

Support hours

Monday – Friday

We aim to respond within 1–2 business days.

Send a message

Get in touch

Include your order number when contacting us about an existing purchase so we can assist you faster.

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How can we help?

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Before you message us

A faster way to get help

01

Have your order number ready

For order questions, including your order number helps us find your purchase faster.

02

Describe the issue clearly

For product concerns, tell us what happened and include relevant details in your message.

03

Check your email

Our reply will be sent to the email address you enter in the contact form.

Real support from Cakeen

Every message is reviewed so we can help you with the right information about your order or product.