Our approach
Accessible by design
We aim to make Cakeen easier to navigate, understand and use for as many customers as reasonably possible.

Accessibility at Cakeen
Cakeen is committed to improving the accessibility and usability of our online shopping experience for customers with different needs and abilities.
Our approach
We aim to make Cakeen easier to navigate, understand and use for as many customers as reasonably possible.
Clear information
We work toward clear navigation, readable information and straightforward shopping experiences across Cakeen.
Need assistance?
If you experience difficulty using our website, contact Cakeen and tell us how we can assist you.
Our commitment
At Cakeen, we want customers to be able to explore products, understand important information and reach our support team with as few unnecessary barriers as possible.
Accessibility is part of an ongoing effort. As our website evolves, we may continue reviewing and improving areas of the experience where practical.
Because our store may also rely on third-party technologies, services and applications, some parts of the experience may be outside Cakeen's direct control.
What we consider
Accessibility is an ongoing process. These are some of the areas we consider as Cakeen continues to improve.
We aim to organize pages and navigation in a clear, predictable way so important information is easier to locate.
We aim to use readable text, clear headings and understandable language throughout the shopping experience.
Where appropriate, we work toward providing useful text alternatives and supporting information for meaningful visual content.
We aim to make important forms, buttons and controls understandable and usable across supported devices.
Cakeen is designed with responsive layouts so key shopping information remains usable across common mobile and desktop screen sizes.
As our website evolves, we may review and improve accessibility-related aspects of the customer experience over time.
Accessibility is ongoing
Websites, technologies and accessibility needs continue to evolve. Cakeen views accessibility as an ongoing effort rather than a one-time project.
Ongoing review We may make updates as our website, products and customer experience evolve.
Customer feedback matters If something creates a barrier while using Cakeen, we encourage customers to tell us about it.
Alternative assistance When reasonably possible, our support team can help provide information or assistance through another available method.
Need assistance?
If you have difficulty accessing information, navigating Cakeen or completing an important action on our website, please contact us. When reaching out, describe the page, feature or information you were trying to access so our team can better understand your request.
Accessibility feedback
Accessibility feedback can help us better understand barriers customers encounter. If you notice an issue, please tell us what happened and which page or feature was involved.
This statement describes Cakeen's accessibility efforts and commitment. It should not be interpreted as a representation that every page, feature or third-party service is free from accessibility barriers at all times.